Vlocity product is built 100% natively and additively to Salesforce Sales Cloud, Service Cloud, Communities Cloud and other Salesforce core technologies. Vlocity applications make maximum re-use of Salesforce core objects, and ensure that Vlocity objects work today and in the future with future versions of Salesforce and Salesforce objects. Not only are the objects additive, our user interface components including cards, guided interactions (called OmniScripts™), and other UI components are all additive to the Salesforce user interface.

Vlocity is a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world’s largest companies. A three-time Forbes Cloud 100 winner, Vlocity is an “industry cloud” pioneer built in partnership with Salesforce, the world’s #1 CRM provider. Vlocity increases sales, service and marketing agility, operational efficiency and faster time to value for cloud and digital adoption across the enterprise. Committed to innovation, customer success and a values-led culture, Vlocity serves the world’s leading companies in Communications, Media & Entertainment, Energy & Utilities, Insurance, Health, and Government.

Based on the experience of more than 150 Vertical Cloud delivery projects in 5 industries, Vlocity has defined a comprehensive methodology to help companies and partners build a successful Digital Transformation Plan.

Vlocity’s Industry Cloud apps, built on the Salesforce platform, are designed as a solution portfolio to give companies faster time to value in the cloud. The company’s Industry Cloud software embeds industry-specific best practices and guided interactions to enable superior and optimal customer journeys. Organizations no longer have to choose between industry-specific and cloud software—now they can have both.

Vlocity Communications & Media takes advantage of the Omni channel capabilities of Salesforce and includes comprehensive Enterprise Product Catalog, CPQ (Configure-Price-Quote), Contract Management, Retail Clienteling and Order Management functionality, and a comprehensive library of pre-built sales and service business processes. Engineered specifically for service providers, Vlocity Communications & Media conforms to TM Forum industry standards, integrates flexibly with third-party systems through pre-built APIs and web services.

Insurance & Vlocity Insurance and Financial Services delivers a modern, enterprise-scale suite of Omni channel solutions which power business processes for producers, brokers, channel managers, contact centers, and consumers on top of the Salesforce platform. Designed for Property and Casualty, Life and Annuities, Employee Benefits, and Specialty Lines of business, Vlocity enables guided, digital experiences across the customer journey, including quoting and applications, service, account management, renewals and claims. These processes can be configured without code and deployed to any device or channel and integrate seamlessly with back-office and third-party systems. Vlocity is a member of ACORD.

Vlocity Health is an enterprise front and middle office cloud solution designed for Individual (ACA), Small Group, and Large Group, Medicare, and Medicaid business lines. Vlocity Health extends the capabilities of the Salesforce platform to transform core operations and customer engagement—including modern experiences for product configuration, quoting, underwriting, and enrolment, on boarding, customer support, and renewal processes. Similarly, Vlocity Health offers producer and provider solutions to manage and grow complex business partnerships.

Vlocity Energy & Utilities includes comprehensive enterprise product catalog, CPQ (configure-price-quote), contract management, order management and retail store functionality, and a comprehensive online library of pre-built sales, marketing, service and billing inquiry management processes based on industry best practices. Engineered specifically for energy and utilities service providers, Vlocity Energy Cloud integrates flexibly with third-party systems through pre-built APIs and web services.

Vlocity Government & Non-Profit delivers awardwinning modern solutions for government agencies to manage their interactions with the people they serve. Vlocity helps government contact center agents, case managers, and administrators of housing and human services programs be more efficient with easy-touse applications that are 100% additive to Salesforce Service Cloud and Community Cloud. Vlocity Public Sector apps help manage complex, longterm interactions with people receiving social assistance.