RPA situations go from something as straightforward as generating an automatic response email to sending a large number of bots, each programmed to automate jobs in an ERP system.

What is Robotic Process Automation?

Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning competencies to deal with high-volume, a repeatable job that beforehand required humans to perform. These jobs can include questions, calculations, record maintenance, and transactions. RPA is ruled by business logic and structured inputs, with the aim to automate the business process. Using RPA tools, an organization can arrange software, or a "robot," to catch and interpret applications for handling a transaction, controlling information, activating reactions and communicating with other computerized frameworks.

The Evolution of RPA

In spite of the fact that the expression "Robotic Process Automation" can be traced to the early 2000s, it had been producing for various years beforehand. As a form of Automation, a similar idea has been around for a long time while as screen scraping, however, RPA is considered to be a noteworthy technological development of this method as in new software platform are rising which are adequately developed, flexible, versatile and reliable to make this methodology suitable for use in extensive ventures. RPA advanced from three key innovations: screen scraping, workflow automation, and artificial intelligence.

Screen Scraping

Workflow Automation

Artificial Intelligence

How does RPA work?

The RPA frameworks are combined into a business to build up an activity list. This is done by viewing an execution of the assignment in the application's graphical UI (GUI), which RPA at that point repeats directly into the GUI. Therefore, RPA tools can be utilized to automate any interactions with the GUI. Usages of RPA differ from simply delivering automated email responses, to dealing with other tasks over a business. The software tends to sit over a company's IT infrastructure so it can be applied fast and effectively without changing the current systems.

When you are looking for RPA technologies, you should consider these things:


Applications of RPA

Customer service:

RPA helps organization offer better customer service by automating contact center tasks, uploading scanned document and validating data for automatic approvals or rejections.


Companies can use RPA for accounting & budgeting.

Customer service:

Companies use RPA for foreign exchange payments, automating account opening and closings, handling audit requests and handing out insurance claims.

Financial services:

RPA helps organization offer better customer service by automating contact center tasks, uploading scanned document and validating data for automatic approvals or rejections.


With the use of RPA, organization can handle patient records, claims, billing, reporting, and analytics.

RPA is gaining a lot of hold as its being accepted and implemented in businesses of every industry. RPA works best with run-based, standard assignments that require manual inputs. Here are a few of the benefits RPA provides to any organization.
Cost Savings
Quality, Accurate Work
Scalable process
Employee Empowerment
Simplicity and Flexibility
Better customer experience
Lower operational risk

Key Services We Offer

Consulting and Digital Roadmap Development
Application Development
Machine Learning and Process Automation
Development of Intelligent Automation Mapping Ecosystem
Technologies We Use

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